Privacy Policy
Effective Date: August 6, 2026
Phenomtec Solutions (P) Ltd. (“Phenomtec”, “we”, “our”, or “us”) respects your privacy and is committed to protecting the personal information you share with us.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://phenomtec.com, contact us, or use our products and services.
By accessing our website or using our services, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
Personal Information
When you contact us, request a quotation, submit an enquiry, subscribe to our newsletter, or apply for a job, we may collect:
- Name
- Company Name
- Email Address
- Phone Number
- Job Title
- Country/Location
- Project Requirements
- Resume or CV (for job applicants)
- Any information you voluntarily provide
Technical Information
When you browse our website, we may automatically collect:
- IP Address
- Browser Type
- Device Information
- Operating System
- Referring Website
- Pages Visited
- Date & Time of Visit
- Session Duration
- Cookies and Analytics Data
2. How We Use Your Information
We use your information to:
- Respond to enquiries and requests
- Provide quotations and proposals
- Deliver our products and services
- Improve our website and user experience
- Communicate project updates
- Provide technical support
- Process job applications
- Send newsletters and marketing communications (only where permitted)
- Maintain website security
- Detect fraud or misuse
- Comply with legal obligations
3. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to improve your browsing experience.
Cookies may be used to:
- Remember user preferences
- Analyse website traffic
- Measure website performance
- Improve our services
- Enhance security
You can configure your browser to disable cookies. However, certain parts of the website may not function properly if cookies are disabled.
4. Analytics
We may use third-party analytics services such as:
- Google Analytics
- Google Tag Manager
- Microsoft Clarity
- Other website analytics tools
These services help us understand visitor behaviour and improve our website.
These providers may collect anonymous information such as:
- Pages visited
- Device information
- Browser type
- Geographic region
- Session duration
We do not use analytics to personally identify visitors unless required for security or legal purposes.
5. Marketing Communications
If you subscribe to our newsletter or request information, we may send:
- Company updates
- Product announcements
- Technology insights
- Event invitations
- Promotional offers
You may unsubscribe at any time using the unsubscribe link included in our emails.
6. Information Sharing
We do not sell your personal information.
We may share your information only with:
- Cloud hosting providers
- Email service providers
- CRM platforms
- Payment providers
- Analytics providers
- Legal or regulatory authorities where required by law
- Professional advisors
All such third parties are required to protect your information.
7. International Data Transfers
Since we serve clients globally, your information may be processed in countries outside your own.
Where applicable, we implement reasonable safeguards to protect personal information during international data transfers.
8. Data Security
We implement appropriate technical and organisational measures to protect your information, including:
- SSL encryption
- Secure cloud infrastructure
- Access controls
- Firewalls
- Regular security updates
- Limited employee access
- Secure backup procedures
While we strive to protect your information, no method of transmission or storage can be guaranteed to be 100% secure.
9. Data Retention
We retain personal information only for as long as necessary to:
- Provide our services
- Fulfil contractual obligations
- Comply with legal requirements
- Resolve disputes
- Enforce agreements
When no longer required, information is securely deleted or anonymised.
10. Your Rights
Depending on applicable law, you may have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your data
- Withdraw consent
- Restrict processing
- Object to processing
- Request data portability
- Lodge a complaint with the relevant data protection authority
To exercise these rights, please contact us using the details below.
11. Third-Party Websites
Our website may contain links to external websites.
We are not responsible for the privacy practices or content of third-party websites. We encourage you to review their privacy policies before providing personal information.
12. Children’s Privacy
Our services are intended for businesses and professionals.
We do not knowingly collect personal information from children under the age required by applicable law. If we become aware that such information has been collected, we will promptly delete it.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Any changes will be posted on this page with the revised Effective Date.
Your continued use of our website after changes are published constitutes acceptance of the updated Privacy Policy.
14. Contact Us
If you have any questions regarding this Privacy Policy or our handling of personal information, please contact:
Phenomtec Solutions (P) Ltd.
Website: https://phenomtec.com
Email: info@phenomtec.com
Phone: +91-94477 96682
Consent
By using our website, you acknowledge that you have read, understood, and agree to this Privacy Policy.